ffb88's Privacy Policy
Protecting your personal information is our top priority. Learn how ffb88 stores your data and under what circumstances it is used.
1 Introduction & Scope
This Privacy Policy ("Policy") applies to the ffb88 platform and all related services. When you use the ffb88 website, create an account, play games, or use any of our services, you automatically agree to the terms of this Policy.
The purpose of this Policy is to inform you in clear, easy-to-understand language about what information we collect, how we use it, and what steps we take to keep your information safe. We believe that transparency is the foundation of a trustworthy relationship.
This Policy applies only to users aged 18 or older. ffb88 does not knowingly collect information from minors.
2 Information We Collect
ffb88 collects information from various sources. Each category is described in detail below.
Personal Identification Information
Information you provide at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (when identity verification is required)
Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
Technical and Usage Information
Information collected automatically while you use the platform:
- IP address
- Device type, operating system, and browser details
- Cookie and session data
- Login and activity logs
- Preferred games and playing patterns
Communication Information
Information collected when you contact us:
- Live chat conversations
- Email content
- Support request details
- Complaints and review information
3 Purpose of Using Information
ffb88 uses the information it collects only for the following legitimate purposes:
Service Delivery and Operations
- Creating, verifying, and maintaining accounts.
- Processing deposit and withdrawal transactions.
- Activating games, bonuses, and promotional offers.
- Age and identity verification (confirming 21+).
Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts.
- Monitoring and investigating suspicious transactions.
- Implementing responsible gaming protocols.
- Complying with applicable legal obligations.
Service Improvement and Personalization
- Suggesting games and offers based on your preferences.
- Improving platform performance and usability.
- Identifying and resolving technical issues.
Communication and Support
- Responding to support requests.
- Sending important account-related notifications.
- Informing you about policy changes.
4 Sharing Information with Third Parties
However, your information may be shared with specific third parties in the following limited circumstances:
Service Provider Partners
Payment processors (such as bKash, Nagad, Rocket, Upay, and associated banks) may receive the information needed to complete your transactions. These partners are permitted to use the information only for specified purposes and are required to comply with our strict privacy standards.
Legal Obligations
We are required to provide information when mandated by a court order, government directive, or applicable law. In such circumstances, we cooperate with the relevant legal authorities.
Fraud Prevention and Security
We may share information with the relevant authorities to prevent fraud, money laundering, or other illegal activities.
Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. If such a change occurs, we will notify you in advance.
5 Cookies and Tracking Technologies
ffb88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the core functions of the platform. They are used to maintain login sessions, perform security checks, and remember your language preferences and settings. These cookies cannot be disabled, as the platform cannot function properly without them.
Analytical Cookies
These cookies are used to understand how users interact with the platform. This information helps us improve our services. The data collected is anonymous in nature.
Managing Cookies
You can manage cookies through your browser settings. However, please note that disabling essential cookies may affect the platform's functionality. Cookie management steps vary by browser — you can find detailed instructions in your browser's help section.
6 Data Security Measures
To protect your information, ffb88 follows industry-standard technologies and practices. Our security infrastructure operates on the following levels:
Please keep in mind that no one can guarantee complete security on the internet. You also have a responsibility — keep your account password confidential, do not share it with others, and always log out after using a public computer.
7 Data Retention Period
ffb88 retains your information only for as long as it is necessary or legally required:
Account Information
All account-related information is retained while your account remains active. Even after an account is closed, certain information may be retained for a specified period for legal compliance and fraud prevention purposes.
Transaction Information
Records of all financial transactions are retained for an extended period for legal and financial audit purposes. These records are maintained in accordance with applicable financial regulations in Bangladesh.
Technical Logs
System logs and usage history are generally retained for a short period, for as long as they are needed for troubleshooting and security purposes.
Data Deletion
Once the retention period ends, we securely delete or anonymize your personal information so that you can no longer be identified.
8 Your Rights as a User
As an ffb88 user, you have the following rights over your own information:
Right to Access Information
You can find out what information we hold about you and how it is being used. Please contact our support team for this.
Right to Correct Information
If your account contains incorrect or incomplete information, you can request that it be corrected.
Right to Object to Processing
In certain circumstances, you may object to the processing of your information. However, this may affect the availability of some services.
Right to Request Data Deletion
Where there is no legal obligation to retain it, you may request the deletion of your personal information. This request will be reviewed and processed accordingly.
9 Protection of Minors
ffb88 is intended for adults aged 21 and older only. We do not knowingly collect personal information from or provide services to anyone under the age of 21.
We take steps to verify age during account registration. If we become aware that a minor has opened an account, that account will be closed immediately and all collected information will be deleted.
If a parent or legal guardian believes we hold information about a minor, please contact our support team.
21+ Only
10 Policy Changes and Updates
ffb88 may update this Privacy Policy from time to time. Reasons for changes may include:
- Changes to applicable laws or regulations.
- Addition of new features or technologies to our services.
- Policy improvements in line with data protection best practices.
- Clarifications based on user feedback and suggestions.
For any significant changes, we will send a notification to your registered email or clearly announce them on the platform. If you continue to use the platform after changes take effect, you will be considered to have agreed to the updated Policy.
We recommend that you visit this page regularly and stay informed about the latest Policy.
11 Privacy Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. ffb88's dedicated support team is always ready to assist you in both Bengali and English.
- Email: [email protected]
- Live Chat: Available 24 hours, 7 days a week
- Support Language: Bengali and English
To learn more about ffb88's legal pages, visit: Terms & Conditions, Responsible Gaming and About Us.